Faqs

The identity or brand image plays an important role in attracting customers and anchoring it in their minds, it is also the pillar to show your product or company in front of customers and distinguish it from the rest of competitors.
A brand image is an exclusive intellectual distinction of its owner. This means that every owner of a brand image has the right to register it in the governmental departments designated for this purpose to protect the intellectual property and prevent its theft or reuse in any illegal form or with the written permission of the owner of the brand image. It turns out that the brand image is of great importance and not only a logo and a set of designs for publications

We design two different logo templates for you to approve one (you have the right to request reimplementation of two other templates if one is not approved).

ِVisiting cards
Official letterhead
American envelope and large A4 envelope
Exchange slip – Receipt slip
Official invoices – Stamp

Yes, you have the right to request the addition of items required by your work.

You have the right to request the design of any element you wish to include in your brand identity.

 Pencil, Agenda, Mug…

Yes, you can, Mr., Mrs. ask for what you need with ease.

The following elements are required:

  The name to be used in the logo in French or Arabic or English
  The colors to be used or leave it to the designer.
  The activity of the company
  Determine the type of logo: text, icon or icon and text

Yes, you can easily tell us what elements are not important to you and replace them with other elements that benefit your brand and the services you provide.

The logo is delivered after approval in an open source format only upon customer request, and some fees may be added.

We do not use ready-made templates for the logo. We design a clean logo without imitation so that you can legally register it as an official trademark.

We will send you working templates, or we will send modifications to those templates. Then choose the template that suits you. Then we work on it until we reach full satisfaction and approval on the job.

Our main goal is your satisfaction.

Yes, you can complete the rest of the branding elements through our agency.

Our credibility is guaranteed by any deposit made, it will be on an official account in the name of the agency to guarantee the rights.

We provide all services online and via the Internet, starting from receiving your requests and providing you with the appropriate offers and packages, to the final agreement with the client, completion and delivery of the work, as well as technical support services.

The Internet has become the primary destination for customers to search for businesses, stores and service providers, thanks to the wide distribution of Internet users around the world. For Internet users, if your business or service does not have a website, it means that your business does not exist on the ground. 

The presence of a website on the Internet has helped many newly established businesses and stores to grow and propagate, surpassing stores and businesses that have been established for a while and have ignored the importance of propagating themselves through modern means of electronic marketing.

The cost of creating the website is determined according to the requirements of the website. In case the client wants special specifications for his website, the design and programming cost is calculated.

The amount is paid in one installment or in two installments according to the client’s desire, 50% contract and 50% after completion and before the launch of the website, after signing the contracts and sending a receipt mentioning the amount received.

You can create an unlimited number of email boxes under your company’s domain name at no extra cost.

The duration depends on the requirements and specifications of each website, in case of small websites 10-15 working days, medium websites take 20-30 working days and large websites take 30-90 working days.

En bref, vous devez avoir les prérequis suivants pour pouvoir créer un site Web : 

1. Le nom du domaine (anglais : domain), qui est le nom du site, de préférence au nom de votre entreprise ou projet. Et lorsque vous choisissez le nom du domaine, essayez d’être facile à prononcer et à écrire afin qu’il soit facile pour vos visiteurs de le mémoriser.
2. L’hébergement ou l’espace du site web (l’hébergement est le terrain solide sur lequel se trouve votre site web ou sur lequel le domaine est installé).
3. La conception de sites Web (le design du site web est ce qui met en valeur les points forts de votre entreprise et lui donne une belle apparence).

No cost is added to the prices after the invoice is sent, and it includes the design, programming, hosting and domain name purchase for a period of one year from the date of contracting. The price for design and programming is paid once with the contract, and for hosting and domain name, they are renewed annually.

It is the private storage space on which your website is hosted after it is designed so that it becomes available on the internet for everyone to browse. Hosting has different features, characteristics and prices that are renewed every year and we provide you with the best hosting, the best prices and high quality.

The cost of hosting and domain are deducted in case the customer wants to host the website on his own hosting account.

The responsive design is meant to take into account the fact that Internet users use many types of devices with different screen sizes, such as phones and tablets. Therefore, the site is designed to look good on all devices and screen sizes, providing ease of use and navigation without violating the site’s layout and content, thus catering to all devices.

The cost of the website is calculated if the customer asks for his site to be optimized for search engines, so the final price includes the search engine optimization. If the customer asks for his site to be normal, the price of optimization will be deducted.

You can upload an unlimited number of photos, files and videos.

We use one of the largest hosting companies with the highest ratings and technical reviews from users for hosting and project management.

We offer a permanent technical support service, a specialized team works with us and their duty to you is to provide the best service, help you solve the problems you face, answer your requests and provide technical advice on your website.

The cost of creating a website is determined according to the criteria set by the client and according to the programmatic volume of each website. You can contact us to calculate the cost of your website.

Yes, we offer protection against website hacking. Our maintenance specialist is trained to discover vulnerabilities and solve them using modern skills and methods to secure your website and its data against hacking, and we take into account the development and modernization of our servers to avoid any problems.

Because, dear customer, our time is not our own, but it is our valuable customers’, and we ask this out of seriousness. We take the time and effort to serve serious customers and that is because we have been exposed to hundreds of false orders.

These are ads at a paid cost to advertising platforms, such as Facebook, Instagram and Google, with the purpose of advertising and increasing the number of subscribers and the number of customers, also, in order to increase the number of visits to the website or online store, through funded advertising campaigns, we can accurately identify the target audience and create ads tailored to that audience so the cost can be largely controlled.

Funded advertising requires creative content, designs and a company that specializes in managing funded advertising campaigns to achieve the desired objectives.

The first is to interact and be present on social networking sites, and the second is to advertise and sell.

We can discuss your request via a phone call or WhatsApp, and once the negotiation is completed, we prepare the technical and financial quote and send it for signature and then make the bank transfer. 

At Très Brand, the amount paid is not refundable because our goal is to be serious.

Just contact us by any appropriate means of communication and we will take care of it.

Yes, we will print the paper publications if the client wishes, and if they only want the design, we will send it to them.

Your order is sent via Amana services.

What software do you use to create the presentations?